Survey

This allows us to investigate, and identify stains, soil condition, wear, odours plus other problems.

We need to understand the fibres and check for joints.

Advising you on how we provide our service, what results in you can expect, including our free offer.

Hot water extraction

This is a popular system.

Its usefulness outweighs other methods, but we will be talking about this shortly.

So what is hot water extraction? You may have heard of it as steam extraction.

This process makes it possible to address all fibres. Steam, as you know, is a  that can reach all parts of the fibre. In addition, our powerful vacuum system removes about 96% of the moisture allowing objects that are in contact to dry completely within two to three hours.

If it was a problem, we would have picked it up from surveys.

Well, either you inform us about known incidents, or we check with our UV flashlight, we can identify the area.

So what would you expect from us?

1 / We hoover thoroughly.

It has been known since a single living room when we hoover it to fill a vacuum bin with dry soil. This stage helps to remove stubborn grit and loosens and opens the fibres, making stage two very easy.

2 / Stains, if applicable, will be treated.

We have many chemicals in our arsenal that help us remove the vast majority of stains. In some situations, stains may be permanent due to chemical imbalance, causing bleaching or if you have tried to remove the stain with a product that is not fit for purpose.

3 / Process.

This involves applying a chemical that is massaged into all the fibres, breaking down dirt, grease and some stains. It is usually an alkaline chemical of about 8 to 12. It all depends on fibre length and the soil level we are dealing with.

As you know, any alkaline product must be neutralised.

This Ph. value is corrected by adding a highly diluted acid to our freshwater tank.

The acid neutralizes alkalis so that a neutral Ph.- value remains, whereby the dosage is reduced.

What is wicking?

An example: Sometimes, when drying, you see a stain that was not there before the work commenced.

At some point in the history of your house, there has been a spill. You have tried to remove it. Unfortunately, this liquid has penetrated the base. When suction power hits this area, it retrieves any moisture back from the upholstery into the back, penetrating the fibres which create a stain.

To ensure this does not happen, you need to hire an expert who is trained, insured and uses either a truck mount or a portable device with three 6.4 vacuums.

A question that arises in almost every work is how long it takes to dry.

The normal timeframe is between two to four hours, all depending on humidity and fibre length.

When we work in several rooms on a property or business premises, we place two air movers into each room, address the next room, then place air movers in that room, and so on.

Dry Method

This method is used on objects that tend to shrink, such as sisal or Wiltons.

This, too, would be revealed in a survey.

Although the formulation is chemically cleansed, a mist of our chemical is applied, followed by a compound that looks like sand but is sponges.

When a dry matter comes into contact with a solution, a chemical reaction occurs.

This is then massaged into the fibres with a CRB machine, which we like to leave on for at least twenty minutes. Sponges discolour during this time, which indicates that dirt is absorbed.

Once this time has passed, we hoover again. Slowly and very thoroughly, until the entire mass has been removed.

Drying times within a maximum of thirty minutes.

Low moisture

This process, he says, uses moisture, but minimal and controlled, the same process as all the other systems we hoover.

The machine to carry out this system is a rotating machine. It has a white wool pad on the base of the machine. Releasing water onto a pad and working section by section.

This is usually used in larger jobs such as hotels.

Advantages of this type are speed, and drying time.

The disadvantage is that only the surface of this fibre is addressed.

When you look at a finger, you have three lines. If you can imagine that your finger is a fibre, the first line is where you confidently say that it is thoroughly clean.

Below this line, it can be. The only way you can see is if you remove fibre and examine it.

Our process is the same when it comes to working with other furnishings.

Odours

Dealing with smells requires a lot of skill and experience. Pet smells are a very common topic that we deal with.

Chemistry plays a major role in solving the complete eradication of an odour.

If, for example, there is an animal odour, this can be eliminated with special enzyme products in connection with the extraction process. As soon as it is completed, an enzyme mist is re-applied, which continues to act at the molecular level and destroys any remnants.

In the case of increased odour contamination, an ozone machine can be used. Usually, this is the case if a drug odour is present.

Ozone machines add oxygen elements to an odour molecule, destroying this stench.

Urine Removal

We have different degrees of disposal in dealing with this contamination.

Level 1

Easy removal

There are three colours.

Black or darkened areas can be removed.

Yellow or orange indicates bleaching that can be removed and disinfected. Some fibres can be re-dyed, but not all.

This area is rinsed under pressure with cold water. A urine application is applied, stirred and left to neutralize impurities in the apartment. It is then removed under pressure with heated water. To control the complete removal, a UV flashlight is used. Sometimes, this procedure must be repeated.

Level 2

Medium difficulty

In areas where more than one area is contaminated.

A UV flashlight detects all hazardous areas and uses the nose to detect the smell.

Like level one, but with more reps.

Difficult elimination

Do not think does not happen, as shown in this photo below.

If your pet urinates, this peeing has to go somewhere.

This liquid sinks into the substrate, which acts like a sponge and does not release any liquid during the cleaning process.

If this contamination was not correctly removed after about a day, the odours returned. This is because the vacuum force absorbs the entire liquid, but this cannot happen through the backing.

Our process will be to lift, remove and replace the base with a new one, which will be treated and then disinfected with an enzyme solution.

The drying time is twenty to thirty minutes. We then replace your carpet in its place. It is then steam extracted using enzymes and special solutions.

Repeated flush passes to make sure we rid the area of everything that shouldn’t be there.

Finally, a UV examination is carried out, combined with rapid drying.

The cost may vary as you can imagine. Level 3 removal could take more than 24 hours.

We had problems where floorboards had to be replaced due to the amount of liquid that was released.

Tips and hints

Animal lovers should use our service at least twice a year.

Animals can bring in a variety of items that are not noticeable but could have health effects over time.

Hoover at least twice a week, and you should have pets every day.

Our service helps to eliminate allergens, bacteria and dust mites

Every day you should have pets.

Our service helps to eliminate allergens, bacteria and dust mites.