Carpet Cleaning In Warrington

Services > Carpet Cleaning

Steam cleaning carpets in Warrington

Most homes have carpets of some sort. Whether that be a whole property, just stairs, or upstairs.

It is good to have them sanitised just as you do with your clothes to be clean.

So how are carpets cleaned?

Firstly after taking your enquiry, we would like to visit your property or business to undertake a survey.


This allows us to inspect ,Identify stains, soil levels, wear and tear, odours plus any other issues you may have.

We will need to understand fibres, check for joints, standard of fitting.

This will  allow us to advise you, how we will deliver our service, what results you can expect including our free quotation.

Hot water extraction

This is a popular system.

Its benefits outweigh other methods, but we will talk about that in a little while.

So what is hot water extraction? You may have heard it as steam cleaning.

This process allows for all fibres to be addressed. Steam, as you know, is a vapour which can reach all parts of fibre. Added to this our powerful vacuum system we use will remove around 96% of moisture leaving items touch dry, and completely dry in two or three hours.

If wee is an issue, we would have picked this up on point of survey. How would we do this?

Well either you advise us of known incidents, or when we check with our UV torch we can identify the area. This would be treated separately.

So what would you expect from us 

1/ We hoover thoroughly.

It has been known for a single living room when we hoover it, to fill a vacuum bin with dry soil. This stage helps remove stubborn grit, loose sand and opens the fibres, making stage two a lot easier.

2/ Stains if applicable are treated. 

This can be tea, coffee, dog mess, food, paint. We carry many chemicals in our arsenal which helps us remove the vast majority of stains. In some situations stains may be permanent due to a chemical imbalance, thus causing bleaching or if you have attempted to remove the stain with a product that is not fit for purpose.

3/ Cleaning.

A chemical is applied. This is massaged into all fibres. What this does is it breaks up grime, grease and some stains. This product is normally an alkaline chemical of around 8 to 12. This all depends on the fibre plus soil levels we are dealing with. Various  dilution rates are used if ultra greasy for instance in a restaurant, care home, school.

As you are aware, any product that has an alkaline on it has to be neutralised.

This ph. level is corrected by way of adding an acid to our fresh water tank. This is highly diluted.

¬†Acid neutralises¬† alkaline’s, leaving a neutral ph. level. This reduces wicking.


What is wicking?

As an example. Sometimes when drying you see a stain that wasn’t there before any work commenced.¬†

At some point in the history of your home a spillage has taken place. You have attempted to remove it. Unfortunately, this liquid has seeped into the underlay. When vacuum power hits this area is sucks back any moisture from the padding, into the reverse backing, thus wicking into the fibres and recreating a stain. Using our professional stain removal process is available should this happen to you.

To ensure this does not happen ,you need to employ services of an expert who is trained, insured and uses either a truck-mount  or a portable with three 6.4 vacuums. 


One question which is asked at nearly every job is how long will it take to dry.

Normal time frame is between two to four hours. This is all dependant upon humidity  and fibre length. 

If we are working in several rooms at a property or business premises, we will place two air movers into each room, address the next room, then put air movers in that room, and so forth.

Dry Method 

This process is used on items which may be prone to shrinking such as Sisals or Wiltons.

Again this would be identified when survey. We vacuum.

Even though the wording is dry cleaned a mist of our chemical is applied, followed by a compound which looks like sand but is sponges.

When a dry compound and solution come into contact, this creates a chemical reaction.

This is then massaged into the fibres using a crb machine. We like to leave this to dwell for at least twenty minutes. Sponges change colour during this time which tells us that dirt is being absorbed.

Once this time has elapsed we will then re hoover. Slowly and very thorough, until all the compound has been removed.

Drying times within a maximum of thirty minutes.

Low moisture 

This process as it says uses moisture, but minimal and controlled. Again same process as all other systems we hoover.

The machine to carry out this system is a rotating machine. It has a  white wool pad on the base of the machine. Releasing water onto a pad and cleaning section by section.

This is normally used in larger jobs such as hotels.

 Advantages of this type are speed, and drying time.

Disadvantages of this are it is only the surface of that fibre is cleansed.

If you look at a finger you have three lines. If you can imagine your finger being a fibre, the first line is where you with confidence say is thoroughly clean.

Below that line, it may be. The only way you could tell is if you removed a fibre and examined it.

Our process is the same when it comes to working with rugs, and upholstery. The right way.


Dealing with odours requires a lot of skill and experience. Pet odours are a very common issue we deal with.

Chemistry plays a large part in resolving the total eradication of a smell.

As an example, if pet odour exists, this could be removed using specialist enzyme products in conjunction with the extraction process. Once completed a mist of enzyme is resprayed. This continues to work destroying any remnants at the molecular level.

For heavier contamination of odours may involve using an ozone machine. The normal practice for this is if drug smells exist.

Ozone machines add an extra oxygen element to an odour molecule making that stink to be destroyed.

Urine Removal

When dealing with this contamination we have different levels of removal.

Level 1

An easy removal

Three colours exist.

Black or darkened area can be removed.

Yellow or orange indicates bleaching. This can be eliminated and sanitised. Some fibres can be re-dyed but not all.

That area will be flushed under pressure using cold water. A urine application is applied, agitated, and allowed to dwell to neutralise any contaminants. This is then removed again under pressure bit with heated water. A UV torch is used to check total removal. Sometimes this process may have to be repeated.

Level 2

Medium difficulty

In areas where more than one area is subjected to contamination.

A Uv torch will identify any areas of concern, plus using one’s nose for odour.

As with level one, but more repeated work.

Difficult removal

Don’t think does not happen. As shown in this photograph below.

When your pet  urinates this pee will have to go somewhere.

This liquid will sink into the underlay which acts as a sponge and will not release any liquid during a cleaning process.

If this level of contamination was not removed correctly, after a day or so, odours would return. Reasons for this is that the vacuum power will suck up all liquid, however, this cannot come through the backing.

Our process will be to uplift, remove the underlay and replace with new. The backing will be treated, then sanitised with an enzyme solution.

Drying times will be twenty to thirty minutes. After this time we refit your carpet back in place. It will then be steam cleaned using enzymes and specialist solutions.

Repeated flush passes to ensure we rid the area of everything that should not be there.

Finally, a Uv examination takes place, along with speed drying.

Costing can vary as you can imagine. Level 3 removal could take more than 24 hours.

We have had issues were floorboards require replacing due to the amount of liquid that has been dispensed.

Tips and hints

Pet lovers should use our service at least twice per annum.

Animals can bring in a multitude of items which are not noticeable but could have a health effect over time.

Hoover at least twice a week, and every day should you have pets.

Our service will help rid any allergens, bacteria, and dust mites.

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